Shipping Information

When will you ship my order?

Please note that our cut off time for orders to be dispatched the same business day is 12pm. All orders placed after these times will aim to be dispatched the following business day.

We try our best to dispatch all orders within 1 business day, however during busy periods please be aware that this may take slightly longer. This means that if you place your order during the weekend, we will aim to ship on Monday or the next available business day. Unfortunately we donít ship on Saturdays or Sundays at the moment.

If you place your order after 12.00pm on a Friday or anytime on Saturday, Sunday or a *Bank Holiday Monday, please be prepared for this to ship on Monday / *Tuesday, with very earliest delivery day of Tuesday / *Wednesday.


Any orders which are cancelled after the daily cut off time may be subject to a re-stocking fee.

We have teamed up with 3 great couriers to offer an impressive delivery service to compliment the level of our service and the quality of the products you purchase. We have total faith in these companies to deliver your goods as expected. You will be offered the cheapest available services during checkout. Please note that once your order has left us, we have no control over delays that may sometimes occur with the courier and will not be able to compensate you if this does happen.

UK Delivery

Standard 2 - 3 Working Day Delivery with Hermes

2 - 3 Working Day Delivery. Available on all UK orders. FREE for orders over £75 (excluding Customs). £3.95 for orders under £75.

Text message notification on day of delivery, stating 1 hour timeslot - so you don't have to wait in! Just provide your mobile number during checkout and we'll pass it onto Hermes.

Next Working Day Delivery with DPD

Next Working Day Delivery assuming that the courier service is not experiencing any delays.
Available on ALL orders for £4.95
Text message notification on day of delivery, stating 1 hour timeslot - so you don't have to wait in! Just provide your mobile number during checkout and we'll pass it onto DPD.

(Please note, next day delivery is not available to the following postcodes: AB10-16, AB21-39, AB41-56, BT, FK19-21, GY1-9, HS1-9, IM1-9, IV1-56, IV63, JE1-4, KA27, KA28, KW11-13, KW15-17, KW5, PA20-78, PA87-88, PH15, PH41-44, PH49-50, TR21-25, ZE1-3)

The next day service is next WORKING day and will require someone to sign for the goods. Please note next working day delivery does not include Saturday, Sunday, Bank Holidays, Public Holidays and Substitute days (see the GOV UK website for clarification).

Republic of Ireland (R.O.I) Delivery

Standard 2 - 3 Working Day Delivery with TNT

2 - 3 Working Day Delivery - £21 (excluding Customs).
Email message notification with tracking details.

International Delivery



International orders may be subject to import fees, customs duties, value added taxes (VAT), etc. These costs are NOT included in the shipping costs you pay when you place your order with us. These costs are the responsibility of the customer. Dogg cannot provide information about these fees. Please contact your customs office for detailed information. If you refuse a package at customs, customs will either destroy it or send it back to us (we have no control over this). If they destroy it, you will not be entitled to a refund. If they send it back to us, we will only refund you for the product(s) cost if the product is undamaged. We will not refund the cost of shipping the product or having the product shipped back to us.


TNT International

4 - 6 working day delivery. Available to most countries in the world! Our International Shipping Prices are now FIXED RATE for ALL orders:

Australia £60
Austria £32
Belgium £25
Canada £45
Croatia £60
Czech £38
Denmark £32
Estonia £55
Finland £32
France £32
Germany £32
Gibraltar £38
Greece £35
Hungary £38
Iceland £38
Indonesia £55
Israel £55
Italy £35
Kazakhstan £60
Latvia £38
Lithuania £38
Monaco £32
Netherlands £26
New Zealand £60
Norway £40
Poland £38
Portugal £32
Romania £38
Slovakia £38
Slovenia £38
Spain £35
Sweden £32
Switzerland £40
Ukraine £38
United Arab Emirates £55
USA £45